Privacy Policy

Diamond Singles Privacy Policy
Diamond Singles is a trading name of Diamond Socials Ltd

Our contact details:

Diamond Singles

hello@diamondsingles.co.uk

Date Privacy Policy completed on: January 8th 2023

The type of personal information we collect

Your name, address, email address, telephone number, date of birth, gender.
Should you give us a friend's personal information during the booking process, we will use it to provide the services you request from us. Please note, before you give us a friend's information (their name and email address), please be sure that you have their permission to share that information with us.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you via our website and third parties such as eventbrite.

Why we have your personal information and what we use it for

To best deliver the events you have requested and wish to attend.
Confirm registration for an event.
General communications and advertising about upcoming events or promotions.
Research and analysis about your interests and preferences in order to deliver a better service.
To provide the best customer service.
Contact you via SMS, telephone or email to update you on any changes, relevant information and upcoming events.
To advise you of any updates or changes to the privacy policy or terms and conditions.

We also receive personal information indirectly, from the following sources in the following scenarios:

Information from other sources. We may also periodically obtain both personal and non-personal information about you from other business partners, contractors and other third parties. Examples of information that we may receive include (but are not limited to): updated delivery and address information, purchase history, and additional demographic information.
Information about others. We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, etc.) information that may interest them through our system, we may store your personal information, and the personal information of each such recipient.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@diamondsingles.co.uk

(b) We have a contractual obligation.

How we store your personal information

Your information is securely stored in an appropriate and lawful manner.

We store your data indefinitely for some or all of the purposes listed above unless we receive a deletion request.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. Please contact us at hello@diamondsingles.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@diamondsingles.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane

Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk